How to sell your wedding dress safely

How do I know whether my buyer is genuine?
If you have the slightest concern regarding an email you have received please forward it on to us. There are scammers out there.  It is unlikely a man will want to buy your dress so this could be the first inkling that all is not well.  No one would buy a dress on behalf of a "client". What would happen if it didn't fit? Why would they buy a dress without viewing it? Your first reply should be to encourage anyone to view the dress - you will find this deters any fake enquiries as they will not agree to it.
If people offer to give you more money than your dress is worth or offer to send money without seeing the dress, this would be part of a scam. NEVER proceed with a transaction that offers more than the price of your item.

Remember, never give out your bank details to anyone.
We recommend that the potential buyer visits you and inspects the dress to ensure it is in good condition. If someone is not willing to view the dress and just asks you to send it on to them regardless, alarm bells should sound and you should not proceed without the buyer visiting you. We suggest that you do not give out your address initially, once the potential buyer seems genuine (ask them to call you for a chat if you have any doubts - this seems to sort the scammers out as you can never get them on a phone number that is real!) then you can arrange for them to visit you to view the dress.
A seller is advised to accept cash only - and for the correct amount - NOT any larger amount. Accept cheques at your own risk (we would never advise this) but if you do, never part with any item until a cheque has cleared. Cheques should be issued for the correct amount - not an inflated amount - no matter what reason you are given for an increased amount. The most common scam is to offer you a larger sum of money than the goods are worth, sometimes using a cheque for a very large amount indeed. You may then be asked to refund the ‘difference’, because the buyer only has a cheque made out from a third party (usually a reputable company) that the buyer wants to pay with. These cheques are fraudulent in the extreme, and will either bounce the moment they hit your bank, or after the issuing company realises that they’ve been defrauded. The issuing institution then cancels the purchase, retakes the money and leaves you badly out of pocket and without your goods.
Please use commonsense - remember if it sounds too good to be true then it probably is. Don't let the excitement of a potential sale overcome your use of caution when making arrangements for someone to purchase your dress.

Frequently asked questions about the website

How do I sell my dress?
Visit place an ad and complete the form. Then either use Paypal to send your payment or send a cheque to the address on the contact page. Your advert will go live once your cheque has cleared. You will be notified once your listing is online. Please let us know when you have sold your dress.

How will a buyer contact me?
By phone or by email, using the form method within your dress listing page.

Do you charge commission?
No - we don't charge commission or referral fees. The charge to list your dress is 75 AED. All the proceeds from the sale are yours.

Will you buy my dress from me?
No - we offer the facility to list your dresses for sale only.

How do I send photos to you?
You can send them by emailor post. If they are sent by email please ensure they have been saved at a resolution of 72dpi. We will resize the images to the correct format for your adverts, free of charge. Don't forget to let us know your details, so we can identify which photos we receive are yours!

How long will be advert run for?
For a year. Should your dress remain unsold after this time you will be contacted to see if you wish to renew your ad. If during this time your item is sold, please contact us so we can remove it from the site, and save you unwanted emails.

What details should I put on my ad?
You should try to give us much info as possible, especially if the photos do not do the item justice.

How will people find my ad?
We do extensive marketing of the website, both online and offline.

How do I work out what to sell my dress for?
Your dress will have significant value to you - both in monetary and emotional terms. However a secondhand dress will not have the same value as what you originally paid for it. The best way to decide what price to sell it for is to think about what you would be willing to pay for it secondhand. Alternatively, add "ono" to your listing if you are willing to take an offer.

Do you sell new and unworn dresses too?
Yes. If possible try and show tags in your photos or mention that the tags are still intact/the dress is brand new, in your listing. You will be likely to get more money for your item than if it has been used so the price should reflect this.

Can I have my photos back?
Yes, just send a stamped addressed envelope with your photos and we will return them to you.

I've had my dress a while, can I still sell it?
Bridal fashions do change so after a while your dress may not be as popular as it would have been previously. The price should therefore reflect this and it may take longer to sell. We don't recommend trying to sell your dress on the site if it is more than 2 years old but it will certainly help if you have as much info as possible to give in your listing.

Will my face show in the photos of my dress online?
If you want your face to be blocked out of the photos please ensure you so this prior to sending to us.